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Last update May 18, 2020

We want to assure you of the importance we attach to our customers' personal data. Our customers are at the heart of what we do. We strive to satisfy you. We want to continue to serve you so that you and your friends remain loyal to us. Our commitment to you also includes respecting and protecting the confidentiality of the personal information you have shared with us. This Privacy Policy aims to inform you about the data we collect, the reasons and uses we make of it, as well as your new rights established by European Regulation No. 2016/679, known as the General Data Protection Regulation. This policy on the protection of personal data is included in our general terms of use. In the context of processing your data, other privacy policies may apply, including our general terms of online sales or our privacy policy regarding cookies.

It is imperative that you familiarize yourself with this Privacy Policy to understand the legal basis for the data collections we carry out, the uses we make of them, the place where we store them, and the people to whom we disclose them.

When you provide us with your personal information, you are giving us your consent to collect, use and disclose it in accordance with the provisions of our Privacy Policy. We are available to discuss with you any questions and concerns regarding data privacy policy and how we implement it. To speak with a customer service representative, please contact us by phone at +33 1 42 80 27 36 or send an email to [email protected]

Celinni will regularly update and modify its Privacy Policy. With each modification, a modification date will be displayed on this page after the indication "last update". We encourage you to check the date of our policy regarding the protection of personal data each time you visit our website to be aware of updates or changes.

The use of our site constitutes acceptance of our policy regarding the protection of personal data, including modifications and updates. We may add information, features, offers, activities, or events ("occasions") that allow the publication of information about you, all in compliance with the rules for the protection of your personal data.


GENERAL. In general, you can visit our website without revealing your identity or having any personal data collected about you. At any time, you can decide to share your personal data with us. You should know that we collect and may store any personal data (written or oral) that you communicate to us, regardless of the medium used (our website, by email, by phone, etc.). Personal data refers to any information that can be used to identify an individual, including but not specifically limited to first and last names, home address, billing address, or any other physical or email address as well as any information related to the above. In addition to your contact information, we may collect information about your purchases, billing addresses, shipping addresses, gender, occupation, birth date, marital status, interests, phone number, or any other contact information, as well as credit card data. We may combine the information you provide to us over time and associate it with publicly available data collected by data collection devices, and also using information we receive from our partners, subsidiaries, and other third parties.


We can use the information we collect about you for:

- facilitate your purchases and provide the services you request ;
- confirm and find your order ;
- respond to your questions and requests ;
- compare and analyze your personal information to detect errors, omissions, and to verify its accuracy ;
- prevent and detect fraud or abuse ;
- improve our website, our services, offers, sales, and promotional activities, and to better understand our clientele ;
- identify your preferences in terms of products and services ;
- understand the demographics, preferences, interests and behavior of our customers ;
- finally to contact you (by email, mail or phone) and keep you informed about CELINNI's products and services or those of its partners, - which may be of interest to you.

Have this product delivered to a friend and recommend us to a friend. Using the CELINNI form, you can recommend the CELINNI website to a friend or send them the product information. You must provide your name and email as well as your friend's name and email so that he/sheelle Please note that you have asked CELINNI to send them an email. The information we collect about you and your friend will be used according to the terms of our current privacy policy.


Your personal data is kept for the duration of our business relationship with you (for example: reading an email sent by Celinni, a purchase in the showroom or on the website). In the event that we have no interaction for a period of three years, we will attempt to contact you to verify whether you still wish to be considered as our customer and to collect your consent again. If not, we will archive your personal data.


In certain circumstances, we may share your personal information with trusted partners.
SERVICE PROVIDERS: We trust third-party providers who perform service tasks on our behalf, including: shipping operations, payment processing, data storage and management, website hosting, traffic analysis, execution, editing, sales, broadcasting, emails, etc. These service providers only receive personal information if such information is necessary for them to perform their task(s), and they are not allowed to use it for purposes other than those assigned to them by Celinni.

SPECIAL EVENTS: If you participate in a special event (such as a promotion, contest or lottery), Celinni may share your personal information with the organizations participating in said event. Unless otherwise indicated in relation to a special event, these third parties may only use your personal information for the purpose of supervising the operation. We may allow trusted partners to send you information about products and services that may interest you.

PARTNERS: Celinni may communicate information to carefully chosen partners. In such cases, we may be required to share and/or combine data, including your personal information, enabling these individuals or entities to contact you about their products and services that may interest you, such as financing services to purchase Celinni products. Our advertising partners may use the information we share with them, combined with what they already have, to provide you with more tailored advertisements.

COMPLIANCE WITH LAW AND FRAUD PROTECTION: With your permission, we may use and disclose any information, including your personal information: (1) we deem necessary, at our sole discretion, to comply with any applicable law, regulation, legal process, or government request; (2) to investigate, prevent, or act in response to illegal activities, suspected fraud, situations involving potential threats to personal physical safety or any other legal requirement; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.

COMMERCIAL TRANSFER: Your personal information may be disclosed as part of a transaction such as a merger, a sale of corporate assets or an acquisition, as well as in the event of insolvency, bankruptcy or judicial settlement, any situation in which your personal information would be transferred as part of the company's business assets.

Anonymous information. We can create anonymous archives of personal information by excluding a piece of data (such as your name) that allows your identification. These archives can be used for internal operations, such as usage pattern analysis, which allows us to enhance our services; we also reserve the right to use and disclose any information compiled in these archives, at our discretion.

Comments. We analyze your comments, reactions, testimonials, etc. because they help us improve our website, our products, and our services. By providing us with this information, you are transferring your rights to us, as described in the "Statements" section of our page. General conditions.


IP ADDRESS. When you browse our website, Celinni accesses your IP address, mainly to diagnose problems with the server, manage and improve the site's operation, analyze trends, determine traffic profiles, collect global demographic information, and know the dates and durations of visits to each section of the site. Your IP address may also be used with your personal information to prevent fraud or abuse, personalize your shopping experience, improve our website, our customer service, products, and promotional operations, and also to understand your preferences, choices, and what you are looking for.


It may happen that Celinni collects data through cookies, web logs, and spy pixels (also known as invisible pixels or action tags) and also through other monitoring technologies to learn about your browsing and purchasing habits on our website. "Cookies" are small pieces of information stored by your browser on the hard drive of your computer to collect information about your activities on our website. Spy pixels are small lines of code on a web page or in an email that facilitate the transfer of information.
We use cookies and spy pixels for our ads, to improve and measure ease of use, track visits from our subsidiaries and partners, to measure the performance and efficiency of our site, improve and evaluate the effectiveness of our sales programs, to know the usage habits of our site by our customers, make estimates of our audience, offer services between brands and personally accompany you in your shopping experience. Among the types of information we collect via these collection devices we can include: total site visitors, page views, number of unique visitors, time spent on the site and per page, etc. We may allow third parties to use cookies, spy pixels or other monitoring technologies to compile information about the use of the Internet site or about interactions with the advertisements that appear on our site. You can always refuse cookies if your browser allows you; however in this case you will not have access to all the options of our site.


Our website may provide links to third-party sites that are beyond our control and do not comply with our privacy policy. We encourage you to familiarize yourself with the privacy policies mentioned on these site(s).


Celinni is committed to protecting any information you provide to us that allows us to identify you personally. We use a combination of physical and electronic protection techniques, procedures, and organizational measures to protect your personally identifiable information from unauthorized access, use, or transmission. When we transfer sensitive personal information (such as credit card information) over the Internet, we protect it. Even though we strive to safeguard your personal information once in our possession, no data transmission over the Internet or any other public network can be 100% secure and, as a result, we cannot guarantee or ensure the security of any information you disclose or communicate to us.


If the personally identifiable information that Celinni has collected about you changes, or if you want to access, correct, or delete such information, we will be at your disposal to allow you to access, correct, or delete (in accordance with the law) any personal information we have collected about you. To request access to, correct, or delete your personal information, please send an email to [email protected] or contact one of our diamond and jewelry consultants at +33 1 42 80 27 36.


We only wish to communicate with you if you want to keep hearing from us. To stop receiving the promotions by email that we send you: (1) choose "unsubscribe" on our subscription status page and enter the requested information or follow the instructions to unsubscribe found in any promotional email; or (2) write to Celinni 9, rue Buffault - 75009 PARIS (a "postal request"). To opt out of telephone promotions, you can tell us when we call you or you can request it by mail. To opt out of promotions by mail, please let us know by letter.
By unsubscribing, you are not giving up our phone or email communications regarding the orders you have placed with us. This also does not affect our use of your non-personal information.


If you reside in France and wish to obtain a copy of our description of the categories of personal information that we share with third parties or business partners for their direct marketing purposes, and the names and addresses of third parties and partners who have received your information during the year, please submit a written request to the following address: Celinni 9, rue Buffault - 75009 PARIS. Please allow up to 30 days for us to process your request. You may submit such a request once a year.


- Right to information

You have the right to receive clear, transparent and understandable information about how we use your data and about your rights. This is why we are bringing to your attention the information contained in this Privacy Policy.

- Right of access

You have the right to access your personal data (if we use it) as well as a number of other pieces of information (of the same nature as those provided in this Privacy Policy). This is so that you are informed of the fact that we use your personal data and can verify that we do so in compliance with the data protection law.

- Right to rectification: You are entitled to request that your personal data be corrected if it proves to be inaccurate or incomplete. Right to erasure ("right to be forgotten")

You can request the deletion or erasure of your personal data as soon as there is no longer any compelling reason for us to continue using it. This right to erasure is not universal; it has exceptions.

- Right to restrict use

You have certain rights that allow you to "block" or suspend any new use of your personal data. When the use of your data has been restricted, we may continue to store it, but we can no longer use it. We keep a list of people who have requested that the use of their personal data be "blocked", in order to ensure compliance with this restriction in the future.

- Right to object to data processing

You have the right to object to processing for direct marketing purposes as well as any use we would make in our own legitimate interest.

- Right to claim

You have the right to make a complaint about how we handle or process your personal data, to the authorities in your country responsible for data protection.

- Right to withdraw consent

If you have given your consent for us to process your personal data in a particular way, you can withdraw this consent at any time (although this withdrawal does not have a retroactive effect on what we may have done with your data between the time you gave your consent and the time you withdrew it). This right of withdrawal extends to the use of your personal data for marketing purposes.

You can also, at any time, in accordance with the law, by proving your identity, access the information concerning you, have it corrected, object to its communication to third parties or to its use by us for commercial purposes by simple mail at the following address: Celinni 9 rue Buffault 75009 Paris. The cost of postage resulting from the exercise of your right to object to the use of your data for prospecting purposes will be refunded upon simple request on your part. Furthermore, you have the right to register for free on the BLOCTEL telephone solicitation opposition list on the Internet site. www.bloctel.gouv.fr. Any consumer registered on this list will not be able to be contacted by phone by a professional, except in the case of pre-existing contractual relationships.