Foire aux questions : Warranty / repair
Don't panic, mistakes are human. If you got the size of your engagement ring, wedding band, necklace or bracelet wrong, we offer resizing.
Note that the first rhodium plating is also offered by the house.
Don't hesitate to ask our team of experts for help.
Learn more:
https://www.celinni.com/en/content/13-satisfied-or-refunded
As we fully trust the quality of our workshops, our jewelry is guaranteed for life under normal conditions of use.
In addition, maintenance is offered every two years. This 'revision' is a mandatory step for the effective maintenance of the lifetime warranty.
It can occur extremely rarely that a paving diamond becomes detached from its setting. This can be due to a shock or to the wear of the jewel.
We generally replace it free of charge as long as we communicate in good understanding.